RAIS in North America
On December 19, 2014, In Industry News by Greg Thompson
RAIS A/S has entered an agreement with HEARTHLINK INTERNATIONAL regarding the future distribution of RAIS products in the North American market. HEARTHLINK INTERNATIONAL will operate as sole distributor effective January 2015.
Hearthlink International is based in the heart of Vermont and has a combined experience in the hearth industry for 30 years. Much of this time has been spent working closely with retailers, distributors and manufacturers from all over the world.
RAIS President Henrik Nørgaard: “It has been important for us to secure the continuation of the RAIS brand in North America. HEARTHLINK INTERNATIONAL has extensive experience, market knowledge and stability to develop the sales of the RAIS brand. We are very encouraged with this new cooperation.”
With this agreement, the company established a cooperation that will ensure timely customer support. To optimize the manufacturing end of the product support and delivery situation, company officials will start with a product range consisting of the Pina, Gabo wood and Malta, with intentions to launch new designs in 2015.
“We have known the RAIS brand as high quality product in the market for several years. We see RAIS as an ideal addition to the portfolio we currently distribute,” said John King, president and owner of HEARTHLINK INTERNATIONAL. “We are excited to start working with RAIS and build the brand through specialty retail.”
HEARTHLINK INTERNATIONAL will distribute from its warehouse and offices in Randolph, Vermont. RAIS will ship the first container with finished products, spare parts and accessories in January and expects them to arrive at the end of February or the beginning of March in Vermont.
In the meantime, RAIS A/S will ship spare parts and components for warranty repairs directly from Denmark. All orders must be placed through HEARTHLINK INTERNATIONAL. RAIS will have a booth at the HPBA show in Nashville.
