Hearth & Home Technologies® has initiated a proactive recall of certain gas valves in recently manufactured gas-fireplace products from the brands Heat & Glo®, Heatilator®, Quadra-Fire®, and Outdoor Lifestyles®. A potential defect in the screws used in the valves of selected products manufactured between May 1 and June 19, 2014, was identified (through the company’s internal quality-testing processes) at one of its manufacturing facilities.
No incidents of product failure related to these valves have been reported, but Hearth & Home Technologies is issuing this recall notice to reinforce its commitment to consumer safety and is requiring all units manufactured within the isolated date range to be inspected individually for valve compliance and, if necessary, valve replacement. Hearth & Home Technologies has communicated directly with trade customers and retail dealers on this issue and is working with them to ensure that all units manufactured within the isolated date range are individually inspected.
Robert Ballard, senior vice president of marketing at Hearth & Home Technologies, says, “The safety and peace of mind of our customers is our top priority. Our team will continue to work with our partners to ensure that any necessary replacements are handled efficiently and effectively.” More information about this issue can be found at www.hearthnhome.com/notices.