Hearth & Home Technologies® Announces Proactive Recall of Select Gas Valves
On September 23, 2014, In Industry News by Greg Thompson
LAKEVILLE, MN - Hearth & Home Technologies® has announced a proactive recall on certain gas valves in recently manufactured gas fireplace products from brands Heat & Glo®, Heatilator®, Quadra-Fire® and Outdoor Lifestyles®.
A potential defect in the screws used in valves on select products manufactured between May 1 and June 19, 2014, was identified through Hearth & Home Technologies internal quality testing processes at one of its manufacturing facilities.
No incidents of product failure related to these valves have been reported, but Hearth & Home Technologies is issuing this recall notice to reinforce its commitment to consumer safety and is requiring all units manufactured within the isolated date range to be individually inspected for valve compliance and, if necessary, valve replacement.
Hearth & Home Technologies has communicated directly with trade customers and retail dealers on this issue and is working with them to ensure that all units manufactured within the isolated date range are individually inspected.
“The safety and peace of mind of our customers is our top priority,” said Robert Ballard, senior vice president of marketing at Hearth & Home Technologies. “Our team will continue to work with our partners to ensure that any necessary replacements are handled efficiently and effectively.”
