Leadership Changes at Agio, USA

Leadership Changes at Agio, USA

VIRGINIA BEACH, VA – Agio, USA recently tapped executive vice president Doug Peppler (pictured right) to become Agio’s new president as part of a long-planned management succession arrangement.  He succeeds Bob Gaylord, Agio’s co-founder, who will move into a newly created position, executive committee chairman. 

In his new role, Gaylord will step aside from daily operations into a strategic advisory position. Peppler is a company partner and has been with Agio for nearly 20 years, rising through Agio’s senior management positions from vice president, senior vice president and executive vice president.

In his latest position, Peppler managed and oversaw Agio’s key account business. He has also been active in ICFA for many years, including serving on the association’s board of directors. In 2018, Peppler succeeded John Oppenheimer, Agio’s executive vice president and partner for over 20 years before his retirement. 

Peppler conceived and launched Agio’s “Reserve Program,” a warehousing option that introduced many single dealers or small chains to direct-shipping by “reserving” certain collections to be mixed and matched into a single container for importing. Another career highlight is his leadership to reintroduce traditional furniture retailers or acquaint first-time furniture merchants with selling outdoor furniture. 

“Over the years, Agio, USA has brought together some of the best product managers, designers, R&D, and merchandisers in the industry,” Peppler stated.  “Working with such a great group of people has made my career here extremely fulfilling and rewarding.” 

Gaylord won’t technically retire, but moves on to a new role. While no longer involved in day-to-day company management, as executive committee chair he will continue to provide guidance and cultivate industry relations he’s built up over the past five decades. 

From a career filled with firsts and trends-set, Gaylord lists a number of highlights – Agio’s leadership in outdoor fire elements and the portable gas fire pit in particular; the move away from glass-top tables to higher quality tops, investing in actionable trend research and hiring fresh designers, and the overall embrace of “The Outdoor Room” concept. Gaylord believes the greatest impact was his pioneering role in building longstanding manufacturing relationships in China and his unabashed boosterism of the outdoor category within the furniture industry and with the modern homeowner. 

“The relationships we established as the company grew have mutually benefitted not only furniture retailers of all stripes – specialty, traditional, dot-com, clubs – but consumers perhaps most of all from quality goods at accessible price points,” Gaylord said. “I’m really proud of the way we operate. We’re one ownership group, with multiple designers and campuses to pull from. That’s the secret to Agio’s ability to deliver quality goods on time.”