SAN DIEGO - It is common for Hauser’s Patio general manager Jeremy Hodges to see familiar faces perusing the San Diego furniture store. “Having been in business for 52 years, we are selling to the second generation of our customers who come in because their parents purchased furniture from us,” he says.
As the only locally owned and operated patio store in the California city known for its sunny weather, Hauser’s Patio http://www.hauserspatio.com/ takes pride in providing customer service and support for years after the initial product is purchased. The store currently supports around twenty different manufacturers and caters to a wide range of middle to high-end clients. Of course, a modern patio looks quite different from popular setups in the 1960s. Due to ever-expanding furniture options, current consumers want to be sure that the items they are buying not only look good, but will also uphold the same high quality for years to come.
According to Hodges, “There’s nothing like proving the quality of an item like putting it into [a prospective] customer’s hands for them to look at and feel.” Hauser’s Patio accomplishes this by displaying furniture pieces throughout the store in attractive and easily accessible displays, accented with some of the newest shade features, such as Solair® Shade Solutions retractable awnings.
Retractable awnings provide an adaptable outdoor space for homeowners to enjoy. The shade they provide offers a recluse for outdoor gatherings while also reducing energy consumption inside the home. They are not hard on the eyes either; Solair awnings are available in hundreds of Sunbrella® fabric variations, including solids, stripes and patterns. After a representative introduced Solair awnings to the Hauser’s Patio sales team, the made-to-order items have drawn in many customers who were previously unaware of the various practical and appealing uses for awnings.
Hodges admires Solair’s simple ordering and installation process – the awnings are transported and installed in customers’ homes in less than six weeks. The awning installers ensure that the awnings are securely fastened and accurately fit the desired space.
After installation, Hauser’s Patio makes sure to follow up with its customers. So far, every household has loved the way the awnings function. According to Hodges, a Solair awning “takes up little retail space and has a decent margin, no handling required, and is a quality product.”
He encourages other retailers who are considering selling Solair products to familiarize their employees and customers with the awnings’ many different variations and enhancements, such as their wind sensors. This summer, Hauser’s Patio plans on continuing to offer Solair Shade Solutions to their loyal customers, old and new generations alike.