—by Rachael Pritz, RB Retail & Service Solutions

Aside from outstanding customer service, hearth and home professionals agree that great deals help lure customers back into the retail store. Once someone owns a new wood stove, fireplace, BBQ or outdoor kitchen, it is important to stay top of mind with these potential repeat customers and it is critical to ensure they do not do take their business elsewhere.

Today’s software technology gives hearth and home businesses a guaranteed system for scheduling sales promotions. Superior business software allows you to create promotions with definitive start-and-stop dates that can be applied to…

MONROEVILLE, PA - New RB Smart Pay makes payments easy and more profitable by combining software and payment systems into a single solution. Software, payment and terminals are all in one place—no more guesswork on who to call or what to do next. No more mistakes caused by ‘double entry’ and payments can be taken anywhere with Wifi hardware. 

www.rbchimneyandhearth.com
http://www.rbretailandservicesolutions.com/rb-smart-pay/

HIGH POINT – The International Casual Furnishings Association (ICFA) honored top retailers, manufacturers, sales representatives and designers yesterday at a virtual gala awards celebration.

More than 300 members and guests joined in the online presentation to recognize manufacturing and retailing excellence, spotlight top product designs, recognize the 2020 Lifetime Achievement Award honoree and announce the recipient of the inaugural Unsung Hero Award. Awards presented or recognized during the event included the following:

Apollo Awards
The Apollo Awards recognize retail excellence in the sales and marketing of outdoor furnishings. Finalists must demonstrate outstanding accomplishments and commitment to…

PELHAM, AL –– Gabriella White, LLC, parent company to Summer Classics and Gabby, has been recognized by the International Casual Furnishings Association (ICFA) as part of their 2020 Design Excellence Awards.

Summer Classics was announced as a winner in two categories – Complimentary Casual Products and Dining Bar Chair – for its Brant Coffee Table and Havana 30” Bar Stool. The versatile cast stone coffee table was recognized for its unique ribbed design features, as well as the ability to be used indoors or out. While the hand-woven natural cane bar stool was acknowledged for its all-weather, natural resin…

HIGH POINT, N.C. – The International Casual Furnishings Association announces finalists for the 2020 Sales Representative of the Year. The award recognizes an outstanding sales representative within the casual furnishings industry. Finalists were selected based on leadership, professionalism, exceptional service, communication skills, knowledge and product training expertise.

The 2020 winner will be selected from among the five finalists through online voting of the ICFA membership. Finalists include:
   
• Joe Crandall, Marietta, Ga.
• Dave Digirolamo, Dublin, Calif.
• Phil Fowler, Wilmington, Del.
• Ed Joseph, Seattle, Wash.
• Carmen Squadrito,…

HIGH POINT, N.C. – Five manufacturers of outdoor furnishings have been named finalists for the International Casual Furnishings Association’s 2020 Manufacturer of the Year Award. 

The five companies were selected for ICFA’s Manufacturer Leadership Award after online nominations in August among ICFA’s membership. The honorees include Lloyd Flanders, O.W. Lee, Telescope Casual Furniture, Treasure Garden and Tropitone.

The finalists were selected based on the overall design and quality of their products, along with their merchandising, customer service, ethics, communications and trade relations. Company profiles of the finalists were distributed to ICFA members for a second round of voting, and…

HIGH POINT, N.C. – Eleven manufacturers of outdoor home furnishings and accessories have been recognized for their outstanding product designs, the International Casual Furnishings Association announced today.

From among the 11 category winners in ICFA’s Design Excellence competition, two products will be selected for the Lilly Award for Outdoor Furniture and Outdoor Accents, and one product will be honored with the Lillian B. Winchester “Best of Show” Award. These honors will be announced at the virtual ICFA Awards Gala on Wednesday, September 23.

The Design Excellence category winners include:
• Chaise Lounge: Pavilion Carlyle Chaise – John Caldwell
…

PELHAM, AL – This October, Stanford Furniture’s comfortable, custom upholstery will merge with Gabby’s modern, transitional design giving customers the best of both worlds. Gabby and Stanford have been creating modern yet timeless furniture centered around family and tradition. These two brands were built on the foundation of quality, style and attention to detail.

“I am proud of how our teams have exemplified our core values and how they have been particularly dedicated and nimble as we integrate,” says William White, president. “Assimilating the new Claremont, North Carolina upholstery team and renovating the new High Point Showroom in the…